Terms and conditions of sale

1. Scope

These terms apply to all beauty and wellness treatments provided by My Bubble Beauty, whose full details appear in the legal notice. Booking an appointment means you accept them.

2. Treatments and prices

Prices on this site are in euros, VAT included. They are indicative and may change, without affecting appointments already confirmed. The applicable price is the one confirmed when you book.

Our treatments are beauty and wellness treatments. They do not replace medical advice or treatment. Results may vary from person to person.

3. Booking

Appointments can be booked by phone, email, WhatsApp or through our social media. An appointment is firm once we have confirmed it.

4. Cancellation, rescheduling and lateness

An appointment can be cancelled or moved free of charge up to 24 hours before the scheduled time, by phone, email or WhatsApp.

If you are more than 15 minutes late, the treatment may be shortened or rescheduled so that later appointments are kept. The price remains that of the booked treatment.

If we have to cancel an appointment, we will tell you as soon as possible and offer a new date.

5. Right of withdrawal

Treatments are booked for a specific date and time, then performed and paid for in our salon. The 14-day withdrawal right for distance selling therefore does not apply, unless the law provides otherwise. You can always cancel or reschedule your appointment under section 4. Your statutory consumer rights are unaffected.

6. Health and contraindications

Before any treatment, please tell us about any pregnancy, allergy, skin condition, medical treatment or medication, and any implant or known contraindication. Some treatments (laser, radiofrequency, peels, Micro-Pen…) may require a health questionnaire.

For some treatments, medical advice may be requested. We may adapt, postpone or refuse a treatment if your safety requires it. We cannot be held responsible for the consequences of information deliberately withheld or inaccurate, without prejudice to our duty of care and advice. If in doubt, ask your doctor.

7. Prior consultation and consent

Technical treatments (long-lasting laser hair removal, radiofrequency, peels, Micro-Pen, plasma pen, Carbon Peel, teeth whitening) start with a consultation: skin assessment, explanation of the procedure, expected effects, possible side effects and contraindications. A patch test may be carried out.

The treatment only takes place after your informed consent, given in writing. The number of sessions and the interval between them are indicative and vary from person to person.

8. Results and aftercare

We perform each treatment with the care and skill of a diligent professional. As with any beauty treatment, a specific result cannot be guaranteed.

Depending on the treatment, temporary reactions (redness, sensitivity, swelling) may occur. Please follow the aftercare advice you are given (sun protection, hydration, activities to avoid) for your safety and the best result. In case of an unusual reaction, contact us straight away and see a doctor if necessary.

9. Minors

Treatments for minors require the written consent of a parent or legal guardian, who must be present at the first appointment. Teeth whitening is prohibited for people under 18. The other technical treatments listed in section 7 are reserved for adults.

10. Payment

The price is paid on site at the end of the treatment (packages and gift vouchers when purchased), by cash, Bancontact or bank card. An invoice is available on request.

11. Packages and subscriptions

Packages and subscriptions are personal. Their content, price and validity period are given at purchase. Sessions not used by the end of the validity period are lost. They can be postponed in case of documented illness or cancellation on our side, and are refunded if we cease trading.

12. Gift vouchers

Gift vouchers are valid for 12 months from their date of issue, for the stated treatment or for their value. The expiry date is shown on the voucher. They cannot be exchanged for cash, unless we cease trading. The recipient books an appointment like any other treatment, and the health rules in section 6 apply.

13. Personal belongings

We cannot be held responsible for the loss or theft of personal belongings left unattended in the salon, except in case of fault on our part.

14. Complaints and mediation

Complaints can be sent to mybubble9600@gmail.com. We reply as quickly as possible.

If no solution is found after contacting us, you can contact the Consumer Mediation Service free of charge, Boulevard du Roi Albert II 8 box 1, 1000 Brussels (consumerombudsman.be).

15. Personal data

Your details are mainly used to manage your appointments. Health information you share with us is used only to perform the treatment safely and is kept confidential. See our privacy policy.

16. Governing law

These terms are governed by Belgian law. In the event of a dispute, the courts designated by law have jurisdiction, in particular those of your place of residence if you are a consumer.

Last updated: 16 October 2026